Terms of Service — Vaidya Vaishali

These Terms form a binding agreement between you ("you", "client") and Vaidya Vaishali, operating from Vaishali's Ayurveda Clinic, Nagercoil, Tamil Nadu, India.

Please read these Terms together with our Disclaimer and Privacy Policy — they all apply to your use of this website and services.

These services are:

• Educational and wellness-supportive in nature
• Not medical advice, diagnosis, or treatment
• Not a substitute for licensed medical care

By engaging Vaidya Vaishali's services, you acknowledge that you have read and accept the Disclaimer and Scope of Practice.

• Inquiry — submit an inquiry through the form on the Work With Vaidya Vaishali page. No payment at this stage.
• Confirmation — Vaidya Vaishali will respond within two business days to confirm availability and propose times.
• Payment — once a time is confirmed, an invoice will be sent. Payment is due before scheduling, taken in USD through secure third-party processors.
• Wellness Questionnaire — upon payment confirmation, you receive a private link to the questionnaire. You are responsible for completing it honestly and thoroughly before your consultation.
• Consultation — takes place at the scheduled time via the agreed video platform (Zoom, Google Meet, or WhatsApp).
• Protocol Delivery — your written wellness protocol is delivered within three to five business days following your consultation.
• Email Support — available for 30 days following your consultation for brief follow-up questions.

Current pricing:

• Comprehensive Initial Consultation: from $150 USD
• Follow-Up Consultation: $80 USD

Pricing may be adjusted with reasonable notice. Pricing in effect at the time of your booking will apply to that consultation.

Pricing does not include:

• Herbal preparations, oils, or supplies recommended in your protocol
• Currency conversion fees that may apply through your bank or payment provider
• Any taxes, duties, or fees applicable in your jurisdiction

• 48+ hours before consultation: Rescheduling welcome at no charge
• 24-48 hours before consultation: A small rescheduling fee may apply at Vaidya Vaishali's discretion
• Less than 24 hours before consultation: Cancellations are non-refundable, except in cases of genuine emergency at Vaidya Vaishali's discretion

If Vaidya Vaishali needs to reschedule, she will offer alternative times at the earliest mutual availability, and a full refund is available if no suitable alternative can be found.

Refunds are generally not provided once a consultation has been delivered, as the service has been rendered. Exceptions may be made at Vaidya Vaishali's discretion for unusual circumstances.

If you are unhappy with your consultation, please share your feedback — Vaidya Vaishali takes client experience seriously and will work in good faith to address concerns.

By engaging these services, you agree to:

• Provide accurate, complete, and honest information in your inquiry, wellness questionnaire, and consultations
• Disclose any medical conditions, medications, pregnancies, allergies, or other health-relevant information
• Continue working with your licensed healthcare providers and not substitute Ayurvedic consultation for medical care
• Consult your physician before beginning any herbal regimen, particularly if on prescription medication
• Use the wellness protocol provided for your own personal wellness — not redistribute, share, or use for commercial purposes

Treat Vaidya Vaishali with the courtesy and respect that supports a productive consultation relationship

All content on this website — text, images, the Journal articles, educational materials, the Dosha Quiz, brand assets, and any other materials — is the intellectual property of Vaidya Vaishali (or licensed third parties), protected by applicable IP laws.

Your personalised wellness protocol is developed specifically for you and intended for personal use. You may share it with your physician or healthcare team for integrated care. You may not redistribute, publish, sell, or use the protocol for any commercial purpose.

You may not:

• Reproduce, distribute, or republish content from this website without permission
• Use this content to train artificial intelligence systems or large language models
• Use any content for commercial purposes without express written permission

To the fullest extent permitted by applicable law:

• Vaidya Vaishali's total liability for any claim is limited to the amount you paid for the specific consultation that gave rise to the claim
• Not liable for indirect, incidental, special, or consequential damages
• Not liable for outcomes resulting from your failure to follow recommendations, failure to disclose relevant health information, or your own medical decisions
• Not liable for the actions of third-party services used (payment processors, video platforms, herb suppliers, etc.) — governed by their own terms

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

This website may contain links to third-party websites — recommended herb suppliers, professional bodies, or educational resources. We are not responsible for their content, practices, or policies.

All consultations, communications, and information shared are held in strict confidence, in line with our Privacy Policy and professional ethics standards.

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Tamil Nadu, India.

This does not affect your statutory consumer protections in your country of residence, where applicable.

By engaging these services, you consent to receive communications related to your consultations via email, including notes, protocols, and scheduling messages. You will not be added to marketing lists without explicit opt-in.

Either party may terminate the working relationship at any time. Vaidya Vaishali reserves the right to decline to work with a client where the situation requires care beyond her scope of practice, where the client is not engaging in good faith, or where the relationship has become unproductive.

We may update these Terms from time to time. Continued use after changes constitutes acceptance of the updated Terms.

If any provision is found unenforceable, the remaining provisions remain in full effect.

For any questions, please contact us through the inquiry form on the Work With Vaidya Vaishali page or at hello@vaidyavaishali.com